Payment Policy

 At Cellular Cowboy, we strive to provide a secure and convenient payment experience for our customers. Our Payment Policy outlines the key aspects of how payments are processed on Cellular, including accepted payment methods, billing practices, and security measures. Please take a moment to familiarize yourself with our policy to ensure a smooth shopping experience.

1. Accepted Payment Methods

Cellular accepts a variety of payment methods to accommodate our customers' preferences. These payment methods include:

  • Credit and Debit Cards: We accept major credit cards, including Visa, MasterCard, American Express, and Discover. Additionally, we accept debit cards with a Visa or MasterCard logo.

  • Cellular Cowboy Gift Cards: You can use Cellular Cowboy Gift Cards to make purchases on our platform. These cards are available for purchase and can be redeemed during the checkout process.

  • Financing:  We Offer Financing Through Klarma, AfterPay & Affirm. Terms & Conditions May Apply.  Please Contact Respected Companies For More Information

  • Bank Accounts (Direct Debit): In select regions, customers may link their bank accounts for direct debit payments, such as through Cellular Cowboy's "Cellular Cowboy Cash" program.

2. Billing Practices

When you make a purchase on Cellular, your payment method will be charged for the total order amount, including product prices, taxes, and shipping fees (if applicable). You will receive an order confirmation email with a breakdown of the charges.

  • Order Authorization: To ensure your payment method is valid, we may place a temporary authorization hold on your account for a small amount. This is not an actual charge but a pre-authorization that will be released.

  • Sales Tax: Sales tax is calculated based on your shipping address and the items in your order. The tax amount is displayed during the checkout process and on your order confirmation.

3. Security Measures

Cellular Cowboy takes the security of your payment information seriously. We employ industry-standard security measures to protect your data, including:

  • Secure Sockets Layer (SSL): Our website uses SSL encryption to protect your payment information during transmission.

  • Tokenization: Cellular Cowboy uses tokenization to safeguard your payment card details. This means that sensitive card information is replaced with a unique token, reducing the risk of data exposure.

  • Two-Step Verification: You can enhance your account security by enabling two-step verification, which adds an extra layer of protection when accessing your Cellular Cowboy account and making payments.

4. Dispute Resolution

If you encounter any payment-related issues, discrepancies, or unauthorized charges on your account, please contact our Customer Service team immediately. We are dedicated to resolving payment disputes promptly and ensuring a fair and satisfactory resolution.

5. Conclusion

Cellular Cowboy's Payment Policy is designed to provide you with a secure and convenient payment experience. We accept various payment methods to accommodate your preferences and employ rigorous security measures to protect your payment information. If you have any questions or concerns about our payment policy or any payment-related issues, please do not hesitate to reach out to our dedicated customer support team. Thank you for choosing Cellular Cowboy for your shopping needs.