Delivery & Shipping Policy

Cellular Cowboy's Delivery Policy



At Cellular Cowboy, we strive to provide our customers with a seamless and reliable delivery experience. Our commitment to delivering your orders on time and with the utmost care is a top priority. This Delivery Policy outlines the key aspects of our delivery services, including shipping options, delivery times, tracking, and our commitment to customer satisfaction.

1. Shipping Options

Cellular Cowboy offers a variety of shipping options to cater to different customer needs:

  • UPS Ground or USPS Parcel Post: This is our default shipping option, and it's available for most orders. Standard shipping typically takes 3-5 business days for delivery, though delivery times may vary based on your location. For P.O Boxes we will use USPS services for your needs

  • Two-Day Shipping: For eligible items, Cellular Cowboy customers can get two-day shipping by UPS.  Please contact us first to insure that the item you wish to order is available for that option

  • Next Day Shipping: In select areas, we offer one-day delivery for eligible goods. Please contact us first to insure that the item you wish to order is available for that option

2. Estimated Delivery Times

The estimated delivery time for each order depends on several factors, including the shipping option selected, the destination address, and the availability of the item. During the checkout process, we provide you with an estimated delivery date based on these factors. Please note that this date is subject to change if there are unforeseen circumstances, such as weather-related delays or carrier issues.

3. Tracking Your Order

We understand the importance of knowing the status of your order. Cellular Cowboy provides robust tracking options, allowing you to monitor your order's journey:

  • Order Tracking: You can track your order in real-time through the "Your Orders" section of your Cellular Cowboy account. This provides information about the order's status, expected delivery date, and carrier details.

  • Shipment Notifications: We send email notifications to keep you informed about the progress of your shipment. You'll receive updates when your order is shipped, out for delivery, and delivered.

4. Delivery Guarantees

Cellular Cowboy stands by its commitment to delivering your orders as promised. Many of our shipping options come with delivery guarantees, ensuring that your packages arrive on time.



6. Customer Support

At Cellular Cowboy, we are dedicated to your satisfaction. If you encounter any issues with your delivery or have questions about our delivery policies, our customer service team is available to assist you.

Conclusion

Cellular Cowboy's commitment to delivering your orders with care and precision is central to our mission of providing a world-class shopping experience. We offer a range of shipping options, tracking capabilities, and delivery guarantees to ensure that your packages arrive on time and in excellent condition. If you have any questions or concerns about our delivery policy or your specific order, please don't hesitate to reach out to our dedicated customer support team. Thank you for choosing Cellular Cowboy for your shopping needs.